Business Basics: Ask A Biller: What A New Practitioner Should Consider, With Cortney Nedeau
Are you considering taking insurance to jump start your acupuncture practice? Here are some things to consider that I bet you didn’t learn in school.
ACU-057 Are you a new practitioner and getting ready to launch your clinical practice? Maybe you are not so new, worked for someone else and are now ready to experience the entrepreneurial life. Taking insurance might help you get to financial stability much more quickly…. depending on where you live.
I interview Cortney Nadeau in this episode who owns PDXpert Medical Billing in Portland, Oregon. I learned SO much and am excited to share with you information that we did NOT get in school.
you’ll learn
Why most billing companies don’t want to work with you.
What credentialing means and how and where to do it.
Why you should be familiar with your “scope of practice” and the people who wrote it.
Why it’s important to belong to your state organization.
What diagnosis, CPT and E&M codes are.
Why it’s important to have a non-discriminatory policy for providers in your state’s regulations.
How to find out if your state has a non-discriminatory policy for providers.
Lastly, we do a deep dive on our treatment codes. They are time based, but should also be treatment based.
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today’s guest
COURTNEY NADEAU
Cortney founded PDXPERT Medical Billing LLC (PMB) in 2016. It was born out of a desire to help practitioners create a more fulfilling practice and become a leader in business ownership & ethical business practices. Cortney worked in the alternative health care field for 14 years as a massage therapist and witnessed the hurdles in building and sustaining a thriving practice. She retired as a practitioner and spent 5 years training as an insurance biller and manager in a multi-disciplinary clinic before launching her own business. Cortney seeks to provide a more cohesive bridge between practitioners, clinic owners and medical insurance providers so that patients can receive better and more comprehensive care, and their providers are properly valued for their work.
Cortney grew up in a military family and was learning about contracts and organizing files at 8 years old. Her father, a brilliant nuclear engineer who spent two decades on a nuclear submarine and another two decades at a nuclear power plant in Arizona, is a shining example of having a good work ethic and a positive attitude. It was through his guidance that Cortney developed her meticulous sense for detail, and her mother’s tenacity and perseverance has certainly influenced Cortney when dealing with insurance companies. These traits are essential in this work and she delights in utilizing them to help people navigate the business of health care. She advocates for a more transparent and honest system, one that educates health care providers in school and sets everyone up for greater success.
Cortney lives in Portland with her husband, son and two perfect dogs, and loves all that the Pacific Northwest has to offer.
Resources
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